Tour Mate Privacy Collection Notice
Last Updated: Monday, 17/05/2023
1 Purpose
We love our customers at Tour Mate Tours, and we respect their right to privacy. We collect information about our customers only what they need to give us to make a booking.
Personal information includes your name, date of birth; address, phone number, and email address are all included. You can use Tour Mate to ask for consular help online in an emergency.
Your personal information may include sensitive information, such as details about your situation and the type of consular help you want.
Hence, we value our customers' right to privacy when they use this website. Read through our privacy policy to understand more.
2 Collection and Use
When you contact us, we collect your personal information to ask about what we have to offer or make a booking. The information we ask for includes your name, email address, physical address, credit card or payment information, tour needs, and the name of the person who referred you.
When you give Tour mate information, you give Tour mate permission to use it to process orders quickly and correctly using the information you provided.
3 Use of Information
Tour mate will use any personal information collected solely to fulfil the customer's specific requests, including but not limited to processing the customer's booking, verifying the customer's credit card information, and communicating with the customer about their travel and any additional services they may be interested in.
4 Privacy of Your Information
The information that our customers provide about themselves when making an online booking, including their name, address, email address, and credit card details, is treated as confidential and will not be shared or sold to any third parties except certain vendors or other third parties whose participation in the transaction is necessary for the successful completion of the order processing process.
We have put in place several physical and technological safeguards to ensure that only staff with a business reason to see your personal information can do so.
5 Legal Disclosure of Information
Your personal information will not be shared outside of our company unless we are ordered or permitted to do so by a court of law. We do not intend to use or disclose any personally identifiable information for direct marketing. We will save your personal information in a database located in a safe location.
6 How to unsubscribe from email alerts
Our website visitors can "opt-out" of having their personal information used for specific reasons by selecting one of our options.
You can ask us not to send any advertising information from Tour Tours if, for instance, you do not wish to receive any promotional content in the form of a newsletter or promotional emails.
7 Secured Transaction
We ensure that all transactions are carried out through our secured server to preserve the data's accuracy and prevent third parties from gaining unauthorized access to our customer's personal information.
In addition, we protect your sensitive information, such as credit card numbers, by utilizing technical safety systems like encryption, socket layers, and firewalls.
Our website visitors can "opt-out" of having their personal information used for specific reasons by selecting one of our options.
You can ask us not to send any advertising information from Tour Tours if, for instance, you do not wish to receive any promotional content in the form of a newsletter or promotional emails.
